Privacy Policy / Contact

At 100-Avenue, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website or services. By using our website, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

1. Information We Collect

We may collect the following types of personal data when you use our website or services:

Personal Information: This includes your name, email address, billing and shipping address, phone number, and payment details (such as credit card information), which you provide when placing an order or creating an account.
Technical Information: This includes your IP address, browser type, device information, and browsing behavior collected automatically when you visit our website through cookies and similar technologies.
Order and Transaction Information: Details related to your purchases, such as the items you buy, delivery preferences, and payment history.
Communication Data: This includes information from customer service inquiries, emails, or any other communication with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and deliver your orders, manage payments, and provide customer support.
Account Management: To manage your account and personalize your experience on our website, including storing your preferences and past orders.
Marketing Communications: If you have given consent, we may send you marketing emails about our products, services, and promotions. You can opt-out of these communications at any time by clicking the unsubscribe link in any email.
Website Improvement: To analyze how you interact with our website and improve our user experience, product offerings, and overall service quality.
Fraud Prevention and Compliance: To protect our business and customers from fraudulent activities and comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with the following third parties to fulfill our business functions:

Service Providers: We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and IT support services, to complete transactions and provide our services.
Legal Obligations: We may disclose your information if required by law, regulation, or legal process, including to respond to governmental requests or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such event if it affects your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files that are placed on your device when you visit our website. These cookies help us:

Personalize your shopping experience,
Track your browsing activity,
Analyze website traffic,
Remember your preferences.

You can manage or disable cookies through your browser settings, but please note that certain features of our website may not function properly without cookies.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
Right to Erasure: You may request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations.
Right to Data Portability: You have the right to request the transfer of your personal data to another service provider.
Right to Object: You may object to the processing of your personal data for marketing purposes or under certain circumstances.

To exercise any of these rights, please contact us at Js100avenue@gmail.com . We will respond to your request in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR).

6. How We Protect Your Data

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete the information.

9. International Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA) or your home country. We ensure that any such transfer is compliant with applicable data protection laws and that appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we will notify you of significant updates via email or through our website. Please review this policy periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Email: Js100avenue@gmail.com